Shipping policy

Last Updated: June 2026

Thank you for choosing Zalure. We are committed to providing a reliable and transparent shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Once your order is placed, it is prepared for shipment.

  • Processing time: 1–3 business days
  • Orders are processed Monday through Friday, excluding major holidays
  • Orders placed after the daily cut-off time may be processed on the next business day

Shipping Method

We currently offer:

Standard Shipping

  • Cost: Free
  • Available on all products
  • No minimum purchase required

Estimated Delivery Time

After processing and shipment, delivery typically takes:

  • 7–12 business days

Delivery times are estimates and not guaranteed. Actual delivery may vary due to:

  • Carrier operations
  • Destination location
  • Seasonal demand
  • Weather conditions
  • Public holidays
  • Other external factors beyond our control

Order Tracking

Tracking is provided for all orders.

Once your order has shipped, you will receive a confirmation email with tracking details.
Tracking updates may take up to 48 hours to appear after shipment.

Shipping Destination

We currently ship within the United States.

If we expand shipping to additional locations, updates will be posted on our website.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If you notice an error, please contact us as soon as possible.
While we will try to assist, we cannot guarantee changes once an order has been processed or shipped.

Zalure is not responsible for delivery issues caused by incorrect information provided by the customer.

Lost or Delayed Packages

Shipping delays may occasionally occur.

If your order is delayed or tracking has stopped updating, please contact us. We will assist in locating your package.

If a package is confirmed lost by the carrier, we will work with you to determine an appropriate resolution.

Damaged Deliveries

If your order arrives damaged, contact us within 7 days of delivery.

Please provide:

  • Order number
  • Description of the issue
  • Clear photos of the damage

Our team will review your case and assist you promptly.

Multiple Item Orders

Items from the same order may be shipped separately.

If this happens:

  • You may receive multiple tracking numbers
  • Packages may arrive on different dates
  • No additional shipping charges will apply

Customs, Duties, and Taxes

For domestic shipments within the United States, additional customs duties are generally not required.

If any applicable taxes or fees arise, they will be handled according to local regulations.

Contact Information

Zalure
5477 Riverdale Rd
Atlanta, GA 30349
United States

Email: support@zalure.shop
Phone: +1 803-670-4378