Shipping policy

Last Updated: June 2026

Thank you for choosing Zalure. We are committed to providing a smooth and reliable shipping experience for our customers. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

Once your order has been successfully placed, our team begins preparing it for shipment.

  • Processing Time: 1–3 Business Days

  • Orders are processed Monday through Friday, excluding major holidays.

  • Orders placed after the daily cut-off time will be processed on the next business day.

Daily Order Cut-Off Time

5:00 PM (Los Angeles Time, USA)

Orders submitted after the cut-off time may require an additional business day for processing.

Shipping Method

We currently offer:

Standard Shipping

  • Shipping Cost: Free

  • Available on all products

  • No minimum purchase required

We are pleased to provide free standard shipping on every order placed through our website.

Estimated Delivery Time

After an order has been processed and shipped, delivery typically takes:

7–12 Business Days

Please note that delivery estimates are provided as a general guideline and are not guaranteed arrival dates.

Actual delivery times may vary depending on:

  • Carrier operations

  • Destination location

  • Seasonal demand

  • Weather conditions

  • Public holidays

  • Other circumstances beyond our control

Order Tracking

Yes, tracking information is provided.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking details.

Tracking updates may take up to 48 hours to appear after the package has been handed over to the carrier.

Shipping Destinations

We currently ship to customers within the United States.

If shipping availability expands to additional locations in the future, updates will be posted on our website.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is submitted, please contact us as soon as possible.

While we will make reasonable efforts to assist, we cannot guarantee address changes once an order has entered processing or shipment.

Zalure is not responsible for delays, delivery issues, or additional charges resulting from inaccurate customer-provided information.

Lost, Delayed, or Missing Packages

Although most orders arrive within the expected timeframe, shipping delays can occasionally occur.

If your package appears delayed or tracking information has stopped updating, please contact us and we will do our best to assist in locating the shipment.

For packages confirmed as lost by the carrier, we will work with the customer to determine an appropriate resolution based on the circumstances.

Damaged Deliveries

If your order arrives damaged, please contact us within 7 days of delivery.

To help us investigate the issue efficiently, please provide:

  • Your order number

  • A description of the problem

  • Clear photographs showing the damage

Our support team will review the information and provide assistance as quickly as possible.

Multiple Item Orders

In some cases, items from the same order may be shipped separately.

If this occurs, you may receive multiple tracking numbers and packages arriving on different dates.

There will be no additional shipping charges for split shipments.

Customs, Duties, and Taxes

For domestic shipments within the United States, customers generally will not be required to pay additional customs duties.

If any government-imposed fees or taxes become applicable, responsibility will be determined according to local regulations.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team.

Zalure

5477 Riverdale Rd
Atlanta, GA 30349
United States

Email: support@zalure.shop

Phone: +1 803-670-4378

Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (Los Angeles Time)