Payment Policy

Last Updated: June 2026

At Zalure, we are committed to providing a secure, convenient, and transparent payment experience for every customer. This Payment Policy explains the payment methods we accept, how payments are processed, and important information related to order transactions.

Accepted Payment Methods

We currently accept the following payment options:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

  • Apple Pay

  • Google Pay

  • PayPal Wallet

All payments must be completed at the time an order is placed.

Secure Payment Processing

Your security is important to us.

All transactions made through our website are processed using secure payment technology and encrypted connections designed to help protect your personal and financial information.

Zalure does not store complete credit card or debit card details on its servers. Payment information is handled by trusted third-party payment processors that maintain industry-standard security practices.

Order Confirmation

After your payment has been successfully authorized and received, you will receive an order confirmation email containing your purchase details.

If you do not receive an order confirmation, please contact our customer support team for assistance.

Payment Authorization

In some situations, your payment provider may place a temporary authorization hold on funds before the transaction is fully processed.

Authorization holds are managed by your financial institution or payment provider and are generally released according to their policies and timelines.

Failed or Declined Payments

A payment may be declined for various reasons, including:

  • Insufficient funds

  • Incorrect payment information

  • Bank security measures

  • Payment provider restrictions

  • Suspicious or unusual transaction activity

If your payment is declined, we recommend verifying your payment details or contacting your bank or payment provider for additional assistance.

Pricing Accuracy

We strive to ensure that all product prices displayed on our website are accurate.

However, in the event of a pricing error, technical issue, or incorrect product information, Zalure reserves the right to cancel or refuse an order before shipment.

If payment has already been collected for a canceled order, a full refund will be issued to the original payment method.

Fraud Prevention

To protect our customers and our business, all orders are subject to verification and security review.

We reserve the right to:

  • Request additional verification when necessary

  • Decline suspicious transactions

  • Cancel orders suspected of fraud or unauthorized activity

These measures help maintain a safe shopping environment for all customers.

Taxes and Additional Charges

Applicable taxes, if required, will be calculated and displayed during checkout based on the shipping destination and applicable regulations.

Customers are responsible for reviewing their order summary before completing payment.

Refunds

Approved refunds are issued to the original payment method used for the purchase.

Once a refund has been approved, processing generally takes between 5–10 business days.

Depending on your bank, credit card provider, or payment service, additional time may be required for the funds to appear in your account.

For complete refund details, please refer to our Return & Refund Policy.

Currency

All transactions are processed in the currency displayed during checkout.

If your payment provider uses a different currency, exchange rates and conversion fees may be applied by your bank or payment provider.

Contact Us

If you have any questions regarding payments or billing, please contact us:

Zalure

5477 Riverdale Rd
Atlanta, GA 30349
United States

Email: support@zalure.shop

Phone: +1 803-670-4378

Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (Los Angeles Time)

Website: https://www.zalure.shop